HR challenges facing Healthcare Providers
At TalenTeam we have worked closely with many companies across all sectors and markets to improve their HR function. Throughout this process, our team has been privileged to support many healthcare organisations in achieving maximum value from implementing SAP SuccessFactors solutions. Below you’ll find an overview of some of the critical issues faced in the healthcare sector and how SuccessFactors can resolve them.
Managing Talent Effectively
For every organisation, effectively managing staff is one of the biggest challenges they face. In the healthcare sector however, this challenge is even greater. With the risk of directly impacting the quality of patient care and regulatory compliance, maintaining the ability to effectively manage staff is critical.
As in any other sector, one of the essential success factors is bringing together systems, services and people into one unified solution that is better equipped to enable collaboration, workflow management and, improve cost and time efficiencies.
Talent Attraction & Risk Management
It will come as no surprise that the single biggest issue facing the healthcare sector is talent attraction and retention. Heavily regulated across the globe, one of the top concerns for healthcare providers is maintaining compliance. Add to that a workforce that must pass a background check, is entrusted with the care and well-being of patients and, the security of sensitive personal information; hiring the right person can be challenging.
The challenge does not end there. Subject to the renewal of regulatory certifications and licenses, it is crucial that health organisations have in the place the proper tools to track certification and license expiry dates. Organisations must also provide continued training of complex and potentially dangerous equipment to maintain employee and patient safety.
In addition to regulatory compliance and risk management, healthcare providers are also impacted by the same payroll and resource management issues faced by all other sectors.
Introducing SuccessFactors for Healthcare Providers
Given the complexities of workforce management within the healthcare sector, it is mission critical that they engage with a Human Capital Management (HCM) system that will support all challenges including recruiting, onboarding, time tracking, HR, payroll, reporting and compliance. Only once a suitable system has been implemented can they provide a stable, high-quality service to their patients.
SuccessFactors is a full suite of cloud-based HR software and fully integrated HCM system that supports all core HR functions including workforce analytics, recruiting, learning and development, and compensation and performance management.
The Advantages of SuccessFactors in the Healthcare Sector?
In a constantly evolving healthcare sector, it is critical that core HR and payroll processes keep up with organisational changes including the automation of manual tasks. In delivering a single system that integrates and centralises all employee data, healthcare organisations can simplify workforce planning, reporting and analytics to provide an entirely digital, always-on experience for employees and talent managers, complete with peer-to-peer sharing and mobile access to learning, processes, and information.
When you introduce SuccessFactors into your organisation you’ll benefit from:
- Increased quality of hires, even for tough-to-fill positions
- Lower workforce attrition rates
- Standardised HR management processes and workflows
- Reduced HR administration costs
- Improved training and skills compliance through a sophisticated learning management system (LMS)
- Solidified foundations for global talent management and workforce planning strategy
- Improved workforce analytics, optimisation and productivity
- Digital certificate storage and automated renewal reminders
- Improved compliance
- Increased patient and physician scores