Employee Learning Experience At Workplace
A recent study showed that learning a new thing each day even at the workplace keeps society advancing in thoughtful ways, motivates leaders to stay at the top of their game, activates growth spirit, keeps individuals at the forefront of their careers and engages groups in fruitful conversations and activities. But in this age of technology, we all focus a lot more on every “experience”. Well, that is one of the biggest reasons why most of us enjoy Amazon and Netflix! We love the experience more than anything else; from the AI, platform interaction to finding our favourite genres, all of it is extremely delightful!
To bring in a similar experience to learning would enhance adoption and engagement to a whole new level. For more on learning experience, Toby Devine, TalenTeam’s Alliances and Business Manager was recently in conversation with Nick Ramsay from Go1, a leading online learning provider..
With Toby’s immense global experience in HR Technology, Advisory and Consulting, he shares our perspective on what creates a great learning experience and why it is important in today’s changing times. Here are some takeaways from the interview:
What does Learning Experience mean?
The first word that comes to everyone’s mind when asked about learning experience is Technology. Every experience, be it in the workplace or personal space revolves around technology. But when we talk about the learning experience, the vital word is “experience.” For learners, things go beyond what is offered. Instead, they want to feel and interact more. On the technology front, a great learning experience should integrate content, timing, value, usability and the ability to track. And all this should be available at our fingertips.
How can we keep Learners engaged?
Let’s talk about the influence of technology outside the workplace. Netflix and Amazon are the biggest platforms that keep users engaged. Through technology, they keep innovating interfaces with a stunning look and feel. They use AI and different technological solutions to understand user journeys and implement what users want. By learning with the users and not being stagnant, these platforms massively offer their users the best-personalised experience. And, personalisation is a very big piece of keeping learners engaged. By combining digital technology and L&D, these streaming giants emphasise on technology-driven learning to better serve their modern learners’ needs.
What are the key ingredients of a great Learning Experience?
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- Content. Content is king and curation of the right and relevant content for learners is most essential.
- AI. With the help of AI, learners can learn on the basis of their level of knowledge, speed and desired goals to get the most out of their learning roadmap.
- Personalised learning. Personalisation keeps the learning content interesting and relevant for the users and motivates them to engage with the content.
- Recommendations. Recommendations are curated to enable learners to find important resources quickly and easily.
If the learning content is presented with an inviting look and feel and the content is relevant and easy to access, engagement will definitely be higher and will contribute to an effective learning experience. For organisations that want to upskill and train their staff, just the best L&D tools and resources won’t make a difference. They will have to create learning experiences that reflect their company’s distinctive values. With the help of AI, Personalization, and the right learning experiences, companies can deliver great training and onboarding the staff and show how they stand out among their competitors. These experiences also help in generating value for customers and promoting further learning.
How to ensure Learning in the flow of work?
Learning in the flow of work involves accessing, analysing and answering. The process of learning in the flow of work has shown to increase productivity, engagement and retention of knowledge. But for many of us, working tasks often outweigh the entire learning process. In such scenarios, making learning a part of everyday’s job and spotting learning opportunities as and when they come, is very effective for gaining recognition and enhancing productivity.
Also, integrating learning individually and within an organisation can save time, increase efficiency, and help organisations extract and retain talent. It replaces the monotonous training and courses with self-directed everyday learning and gives a new face to skill development.
What is Social Learning and how important is it?
Social Learning is learning from each other. Observing others and modelling their behaviour is one of the most effective ways of learning. When people see others in their teams or groups doing certain tasks, understanding the effects of the same will ensure that individuals adapt the same. These behaviours will continue depending on how they are being reinforced or rewarded in the social environment. This is the best way to grow teams and departments as employees within that group will all develop as a unit.
There are many benefits to creating and investing in a good Learning Experience. This will motivate individuals to focus on their own development leading to an overall growth of the organisation. Skills development done the right way can be a very motivating factor for employees to stay with the company and will be an attractive feature for hiring new talent. A positive learning experience breaks the norms of traditional regulated methods of training and is actually more inclusive. The modern workforce is very well versed with technology and will look forward to an engagement that focuses on career progression along with the requirements of the current job.
TalenTeam has enabled some leading companies in various sectors to roll out a specialised and dedicated learning solution through the product Blend LXP. This product has been developed with in-depth research of the market. Listen to the full podcast to know the new features that are a part of Blend LXP! Learning is here to stay and with the changing work environments, it is even more imperative to make it exciting and inviting for employees and organisations!