Royal Mail:
Transforming the Learning Experience with SAP SuccessFactors
Challenge:
To continue on the business & workforce transformation trajectory, Royal Mail needed to have a platform that provided a personalised user experience, delivering accurate information/knowledge, guidance/skills, and encouraging the proper cultural behaviours within the business.
Solution:
Built on a foundation of SAP SuccessFactors, the team developed a user-centric digital personal development platform (branded as “The Fridge”) that is “consumer grade”, practical, and personalized with the goal of assisting people with the right tools, in the right format, at the right time to perform their day to day roles.
Outcome:
Overall project completed within 12 weeks total (100% virtually due to COVID) combining many technologies that had not previously been paired together. This was the first SAP Work Zone for HR implementation in Europe (bleeding edge) and the first Blend (learning experience platform) developed by TalenTeam, on top of the first SAP SuccessFactors deployment for Royal Mail.