Training at Point-of-Need
Our Salesforce integration with SuccessFactors can help perfectly align your business objectives to your training requirements by combining the functionality of two world leading solutions for learning and customer relationship management.
Build high-performance sales and service teams and engage and empower your customers and partners with Point of need training within Salesforce.
SuccessFactors LMS for Salesforce integration extends the power of the Sales Cloud, Service Cloud and Community Cloud to enhance your Salesforce Investment.
Training for Employees, Customers, and Partners
Directly from Salesforce, deploy high-powered training and onboarding programs for sales and service teams and partners and customers. Target specific content and courses based on opportunity records.
HR and Compliance Training
Sales Support and Assets
Extended enterprise (partners/customer training etc.)
Track Curricula and Completions
Certify employee, sales and partner knowledge while ensuring compliance standards are met with Salesforce.
Smart Training Recommendations
Recommend training based on keywords, Product name and Opportunity name.
Increase user adoption and accelerate productivity by delivering targeted learning without having to leave the Salesforce application.
About the Integration
- The integration is Mobile ready and is available in Salesforce classic and Lightning.
- Utilizes the SalesForce.com development framework which provides the benefits of native Sales Force capabilities.
- Utilizes Direct Links within SuccessFactors to take the user to the necessary pages
- It is a live integration – The data is updated in both systems (SuccessFactors and Salesforce).
- Requires Single Sign on to be in place with SuccessFactors.