Expert SAP SuccessFactors
Support Services by TalenTeam

Optimise, troubleshoot, and scale your HR tech landscape with certified SAP SuccessFactors experts.

Everything you need, when you need it

Whether you're just getting started or looking to optimise your existing SAP SuccessFactors solution, our support services are designed to meet you where you are. With a flexible approach and deep product expertise, we help you overcome challenges, maximise adoption, and continuously improve your HR tech landscape.

Here’s how we support you:

 How to get started

We offer several flexible support packages: from ticket-based and monthly retainers to project-based enhancement support.
Whatever your setup, we’ll tailor the right model for your needs. Our team is ready to help you choose the right fit for your organisation.

Bronze
Silver 
Gold 
Platinum

Why clients choose TalenTeam for SAP SuccessFactors support?

Why clients choose TalenTeam for SuccessFactors support?

Customers satisfaction is our priority

We don’t just provide support, we partner with our clients to deliver meaningful, long-term outcomes


Fast and knowledgeable 

TalenTeam isn’t just fast, they really understand our business. Their deep expertise and collaborative approach help us shape better requirements and get solutions that actually fit. We trust them as our go-to SAP SuccessFactors partner.


Strategic Support

We have a good working relationship with TalenTeam, who have supported us with implementing SuccessFactors modules and prompt solutions. Their consultants detail solutions so we can learn and build system knowledge. Their tailored upgrade calls, webinars and events keep us informed and connected.

 

Looking for expert support on
SAP SuccessFactors?

 

Frequently Asked Questions

What support levels does TalenTeam offer?
We provide Bronze, Silver, Gold and Platinum tiers, each with increasing proactive services, dedicated managers, and release advisory.
How do I upgrade my support package?
Contact your account manager or fill our enquiry form; upgrades take effect within one business day.
What is included in the Release Call?
We review SAP SuccessFactors bi‐annual release notes, advise on any opt‐in items and coordinate your update plan.
Can I carry over unused hours?
Silver and above packages allow hour carry‑over on renewal, maximising your allocated resources.
Do you offer custom development?
Yes, Platinum includes custom enhancements and integrations tailored to your workflows.
How quickly are issues resolved?
Our SLA (Service-Level Agreement) ensures critical issues are responded to within 4 hours and resolved within 24 hours.